Privacy Policy
Introduction
JSV CLaiNIC ("JSV CLaiNIC") is committed to protecting the privacy of its users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.live.jsvclinic.com.
Information We Collect
Personal Information
- Name, email address, phone number
- Billing and shipping address
- Payment information (processed through secure payment gateways)
- GSTIN or business registration details (if applicable)
Automatically Collected Information
- IP address, browser type, operating system
- Pages visited, time spent, referring URL
- Device identifiers and cookies
Digital Product Data
For digital products and services, we may collect usage analytics, download history, and license activation data to ensure service quality and prevent unauthorized access.
How We Use Your Information
- To process transactions and deliver products/services
- To send order confirmations, updates, and support communications
- To improve our website, products, and customer experience
- To comply with legal obligations under Indian law
- To detect, prevent, and address fraud or technical issues
Data Sharing & Disclosure
We do not sell your personal information. We may share data with:
- Payment gateway providers (Razorpay, PhonePe, Paytm, etc.) for transaction processing
- Logistics partners for order delivery
- Government authorities when required by law
- Service providers who assist in website operations under strict confidentiality
Data Security
We implement reasonable security practices and procedures as mandated under the Information Technology Act, 2000 and the IT (Reasonable Security Practices) Rules, 2011. All payment transactions are encrypted using SSL/TLS technology.
Cookies Policy
Our website uses cookies to enhance user experience, analyze traffic, and personalize content. You may disable cookies through your browser settings, though some features may not function properly.
Your Rights
Under applicable Indian laws, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data (subject to legal retention requirements)
- Withdraw consent for data processing
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable Indian laws and regulations.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
Grievance Officer
In accordance with the Information Technology Act, 2000 and Consumer Protection (E-Commerce) Rules, 2020:
Name: Jayasvi Vakil
Email: [email protected]
Address: Astavinayak rowhouse, surat, Gujarat, India
Grievances will be addressed within 48 hours and resolved within 1 month from the date of receipt.
Contact Us
For privacy-related queries, contact us at:
Email: [email protected]
Phone: +919979779744
Hours: Mon-Fri 10AM-6PM IST